Help

How Can We Help You?

Welcome to the Elarisse Boutique Help Center. Find answers to common questions below, or use the contact form to reach our team directly.


πŸ“¦ Orders

Once your order is placed, you'll receive a confirmation email with your order details. You can track your shipment using the tracking link provided in your shipping confirmation email. If you need to make changes to an order, please contact us as soon as possible β€” we process orders quickly!


🚚 Shipping

We offer standard and express shipping options at checkout. Orders are processed within 1–2 business days. Delivery times vary by location. You will receive a tracking number once your order has shipped.


πŸ”„ Returns & Exchanges

We accept returns within 30 days of delivery. To be eligible for a return, items must be:

  • Unworn and unused
  • In their original packaging with all tags attached

To initiate a return, please contact us using the form below with your order number and reason for return. Exchanges are subject to product availability.


πŸ’³ Payments

We accept all major credit cards, Shop Pay, and other payment methods available at checkout. All transactions are secure and encrypted.


πŸ“¬ Contact Us

Can't find what you're looking for? Fill out the form below and our team will get back to you within 24 hours, seven days a week.

Contact form